p.1 In superficial short-term medical encounters, a smiling face and a gentle
hand impress. In the long-term, it's competency that you begin to value. You find that kindness is a relatively
abundant commodity. It's confidence, borne of knowing, that's too often in short supply.
p.1 Functional silos and specialization are the Achilles heels of
health care. The patient passes from department to department and specialist to specialist who, like horses with blinders,
can lack the benefits of peripheral vision.
p.2 Common sense too often gets left at the front door. Something
happens to otherwise intelligent people when they become cogs in dysfunctional systems... What
happens to common sense in such situations? My father related an explanation. As an engineer,
he had seen a phenomenon that in his circle was described as, "Lock on. Lock out." Once a solution or course of action
is locked onto, other solutions (and common sense) are often locked out.
p.2 There is no fix for stupidity, laziness and lack of professionalism.
