p.15 The
first lesson is that the act of resetting aspirations and strategy is often the first step in dramatically improving an organization’s
capacity.
p.15 Building
capacity can feel like a never-ending process because improvements in one area or practice have a way of placing unexpected
new demands on other areas, which in turn trigger new needs. There are few quick fixes when it comes
to building capacity
p.29 Make no mistake, although the link between increased capacity and increased
impact may be hard to quantify, one does lead to the other. The executive directors of the organizations profiled in this
report testify that their capacity building efforts were critical ingredients in their increased social impact, though in
every case there were other contributing factors as well.
p.70 The
organizations in this study that experienced the greatest gains in capacity were those that undertook a reassessment of their
aspirations – their vision of what they were attempting to accomplish in the next phase of development – and their
strategy. Closely linked to this sense of purpose was the integrated set of actions designed to achieve the organization’s
overarching goals. Invariably, these steps provided a tight institutional focus and a road map for the organization to use
with both internal and external audiences.
