p.6 A strategy is a declaration of intent, defining where you want to be in the long-term.
p.7 Strategy concerns itself with what is ahead, looking at where you are going, and how to get
there... The success of a strategy must be measurable by... results
p.8 There are three distinct phases to developing a new strategy: analysis, planning, and implementation...
During the analysis phase, you will collect as much background information as you can to help you make informed decisions.
This stage is crucial because the facts you have at hand will influence the direction you will take... Your aim is to draw
up a clear statement of the strengths and weaknesses of your position as well as a list of opportunities for the future.
p.9 Having gathered all the necessary facts, the next phase is to make strategic decisions that
will bring you closer to your overall aim... During the final phase of developing a strategy you will determine,
on the basis of your analysis, what you are going to do and how you are going to do it.
p.10 The ability to differentiate between short- and long-term thinking and strike a balance between the
two is an integral part of strategy... Short-term planning deals with the here and now, or a few weeks hence, while long-term
thinking takes you far into the future. If you focus entirely on short-term success, you risk long-term failure.
p.11 Strategy is a continuous process; even when your plan becomes operational, you cannot neglect future
planning.
p.12 An effective strategic plan has accurate information, strong ideas, and committed people at its core.
p.14 The importance of basing your strategy on the right information cannot be stressed enough.
Poor data may lead to a crisis when the correct facts come to light, meaning the whole plan may need to be changed. The same
goes for using out-of-date facts or for failing to collect all the information.
p.15 Coming up with ideas is paramount in strategic planning
p.16 Continuous strategic thinking in a changing world is vital if you and your business are to maintain
a winning position.
p.18 A strong strategy is derived from an analysis of your business. Assess environmental influences, customers,
competition, and internal capabilities before forming your strategic plan.
p.19 Read widely to keep up to date with new trends and ideas.
p.19 In analyzing your position, you will create a huge pool of data, some of it irrelevant to your strategic
plan. Make the information more manageable and appropriate by subjecting it to the "So what?" question. If
the answer is "So nothing," then that information has no impact on the strategy. Disregard it and move on.
p.26 Bring the mass of information you have collected during the analysis phase into a manageable summary
using a SWOT matrix. SWOT is an acronym for Strengths, Weaknesses, Opportunities, Threats."
p.32 Your distinctive capabilities, or whatever your team or organization does that sets
it apart, form the backbone of your strategy.
p.34 Setting boundaries is essential to prevent people from wasting time and energy chasing
opportunities that are not exactly what the customer needs or what the team wants to deliver. Trying to be all things to all
people leads to a lack of team focus, thinly spread resources and, ultimately, failure. Clarifying boundaries early on will
help to restrict the choices to be considered later in the planning process. It will also improve operational effectiveness
by concentrating on those points that the team believes to be important.
p.36 Your strategic emphasis dictates where you should allocate time and resources... The more you
focus, the faster your effectiveness improves.
p.48 The first step in implementing a strategy is to identify areas for improvement. Compare the current
situation with the ideal to see where there are gaps, then group changes that are critical to your strategy into areas for
immediate action.
p.51 It is important to produce objectives that are as tight and specific as possible.
Follow the SMART rule, a useful management acronym that defines objectives as:
- Stretching - they should challenge the manager and the team;
- Measurable - they must be quantifiable;
- Achievable - they must be realistic;
- Related to the customer - they should improve service to them;
- Time-targeted - they must have an end date.
By setting such objectives you ensure that everyone has a clear definition of what you hope to gain and
a better understanding of the value of the change.