p.4 Long-range planning is a process that brings your management team together to translate your mission,
vision, and strategy into tangible future results... Here are brief descriptions of the four major elements that make up this
approach to long-range planning:
Key Strategic Areas (KSAs). These are the major categories on which collective attention must be focused for
the foreseeable future...
Critical Issues Analysis. ... Critical issues in your long-range plan will address external opportunities
and threats and internal strengths and limitations that will have a major effect on carrying out your mission and strategy
and that will require [a relatively long period of time] to effectively resolve...
Long-Term Objectives (LTOs). These objectives represent the strategic positions you wish to reach at some
designated time in the future...
Strategic Action Plans (SAPs). These plans identify major steps or milestones that are required to move you
towards your long term objectives.
p.21-22 Key Strategic Areas represent those major categories on which collective action must be focused for
the foreseeable future. As noted in Chapter One, some KSAs will look similar to Key Results Areas (KRAs), which are the equivalent
step in the tactical planning process. KSAs, however, will be focused on the future, broader in scope than KRAs, and designed
to help you determine where you want to be as an organization rather than the specific results you want to achieve. Reaching
agreement on your KRAs will help you and your team
- Focus on those portions of your mission, vision, and strategy that need to be addressed in your long-range
plan
- Identify and prioritize the critical strategic issues that represent your organization's strengths, limitations,
opportunities, and threats as you proceed on your strategic journey
- Structure your long-range plan and, specifically, your long-term objectives into categories that will be
easy to coordinate and track
- Form a bridge to the KRAs in your tactical plan to ensure that the steps in your strategic action plan are
carried out in an effective and efficient manner
p.22-23 The following basic guidelines can be used to help you determine KSAs for your total organization
or your specific unit...
1. They generally should identify those five to eight major categories within which your organization or
your unit must establish future positions to be pursued...
2. They should include both financial and nonfinancial areas...
3. They should be focused on issues and future positions that require [effort on a long time scale]...
4. They should directly or indirectly support your organization's mission, vision, and strategic statements...
5. They generally will require cross-functional effort...
6. Each KSA should be limited, generally to two or three words and should not be measurable as stated but
contain factors leading to future achievements.
p.27 Looking at what the future will bring is both exciting and a bit frightening. Can you really
predict what the future will hold for you? Is there any way you can be reasonably sure that you are focusing
on the factors that will have the best payoff? The answer to both questions is a qualified yes... In looking ahead
strategically, you will focus more on what you think is going to happen than on what you know is going to happen.
What Is Critical Issue Analysis and Why Is It Important?
In strategic planning, critical issue analysis is an assessment of the major factors that are likely
to influence how you carry out your organization's mission, vision, and strategy. It requires you to peer into your
"crystal ball" and predict what you think is going to happen or needs to happen and what you must do to prepare yourself.
p.28 SLOTs stands for "Strengths, Limitations, Opportunities, and Threats." A SLOTs Assessment will help
you identify the issues, opportunities, and challenges that need to be analyzed as you prepare your long-range plan.
p.51 Long-term objectives are a way to document your dreams.
Dreams? You've got to be kidding!
Objectives are supposed to be measurable and verifiable, and they should represent specific results to which we will be committed,
right?
Sometimes, but not always! Long-term objectives represent the strategic positions you wish to reach
at some designated point in the future.
p.52 LTOs represent future positions to be attained... LTOs also
... Are broad statements of intent that will produce many specific results
...Can be established without necessarily knowing how they will be reached
p.55 How Do We Validate Our Long-Term Objectives?
As a final validation check of your LTOs, I recommend
testing each statement against some or all of the following criteria:
1. Is it measurable or verifiable? ...
2. Is it
achievable or feasible? ...
3. Is it flexible or adaptable? ...
4. Is it consistent with the rest of your strategic
plan?