Book Description
Proven tools for ensuring reenginering success! Why do some reengineering efforts succeed while others fail? Famed consulting firm Coopers & Lybrand recently conducted an in-depth survey that sought to resolve this frustrating question. Based on their blue-chip research, Best Practices in Reengineering, by C&L's David K. Carr and Henry J. Johansson, details the turnaround strategies that have boosted performance at such major companies as Aetna, Ford, and FedEx--and also spells out why reengineering attempts so often go wrong. Here's a complete, easy-to-follow assessment of every key planning and control aspect of reengineering, including: the how and why of team building; process selecting and visioning; managing change; using tools; building links to business strategy; assessing the competition; listening to customers; much more.

 

Product Details
Hardcover: 288 pages
Publisher: Mcgraw-Hill (March 21, 1995)