p.3 Ideas are everywhere but knowledge is rare.
p.8-9 We start with an idea... at some point in the authentication process, the probability of a mistaken
conclusion is reduced to the point where we can say that we "know" this or that. Where that point is varies from person to
person, so that what is "knowledge" to one is merely a plausible belief to another and only a theory to someone else... all
things fall short of absolute certainty
p.11 Knowledge may be enjoyed as a speculative diversion, but it is needed for
decision making. The genesis of ideas and the authentication of knowledge are part of a continuous process
which ultimately brings knowledge to bear on decisions - when the system is working ideally.
p.13 General knowledge - expertise, statistics, etc. - is usually more economically used by the higher decision-making
units.
p.14-15 While decisions are constrained by the kinds of organizations and the kinds of knowledge
involved, the impetus for decisions comes from the internal preferences and external incentives facing those who
actually make the decisions. The incentives may be positive or negative - that is, rewards or penalties. Typically, these
incentives are structured in some way, so that there are gradations of rewards (or penalties) corresponding to different
kinds of results. It is not just a question of being rewarded or not, but of how much reward or penalty is likely
to follow from various decisions.
p.15-16 The mere process of formalizing what is to be rewarded presents many complexities and pitfalls.
Most problems, decisions, and performances are multidimensional, but somehow the results have to be reduced to a few
key indicators which are to be institutionally rewarded or penalized... The need to reduce the indicators to a manageable
few is based not only on the need to conserve the time (and sanity) of those who assign rewards and penalties, but also to
provide those subject to these incentives with some objective indication of what their performance is expected to be and how
it will be judged... key indicators can never tell the whole story.
p.21 decision making in the real world can be understood only in the context of the actual decision-making
units that exist, and the specific, respective sets of constraints and incentives within which each operates.
p.44 Before attempting to determine the effect of institutions, it is necessary to consider the inherent
circumstances, constraints, and impelling forces at work in the environment within which the institutional mechanisms function.
p.50 One of the major problems of public policy [JLJ - game theory] is to determine
what kinds of social institutions [JLJ - structures of game pieces] lead to flexible and reversible transformations,
which permit continuous adjustment to changing circumstances
p.57 Among the constraints affecting economic trade-offs are those which depend on time... future benefits
must be greater than present benefits to make it worthwhile to wait.
p.59 The process of transforming current assets into future assets is known in economics as "investment."
p.83, 84-85 One of the most basic and pervasive social processes is the sorting and labeling of things,
activities, and people... Sorting and labeling processes involve a trade-off of costs and benefits. In general, the more finely
the sorting is done, the greater the benefits - and the costs... Sorting and labeling, whether of people or of things, is
a sorting and labeling of probabilities rather than of certainties.
p.93 Time is perhaps the ultimate constraint. Few things can be done instantaneously...
Time is, of course, never free. Its value is whatever alternative opportunities must be foregone in order to use it for a
particular purpose.
p.110 ...decision-making processes, whether formal or informal, face the same basic problem of seeking to
maximize well-being subject to some inherent constraint - whether of time, wisdom, or economic resources.
p.110 Effective social knowledge is knowledge of social impact that forces decision makers to adjust accordingly,
both initially and subsequently
p.154 Inherent constraints imply limitations... on what can be achieved rationally.