p.15 Models help explain how things work... Models can broaden our perspective... Models provide a common
conceptual frame of reference... Models can express rules more simply... Models clarify relationships, identify key
elements, and consciously eliminate confusion factors.
p.16 Models enable us to visualize the big picture. Visualization can be as powerful a technique for achieving
high performance and success in business as it is in fields such as sports.
p.16 [Einstein] emphasized the importance of visualization to his own working methods when he said, "The
words of language as they are written or spoken do not seem to play any role in the mechanism of thought. The psychical entities
which serve as elements in thought are certain signs and more or less clear images which can be voluntarily reproduced and
combined."
