iii [JLJ - dedication]To those who master complexity and provide us with simple, elegant solutions.
xxi The ability to simplify means to eliminate the unnecessary so that the necessary may speak.
- Hans Hoffman
p.8 Systems thinking, powered by visual models, stimulates creative - rather than adaptive - behavior...
Systems thinkers see the root causes and courses of action that control events.
p.11 Properly constructed models are valuable tools because they focus attention on critical issues
while stripping away less important details that tend to obscure what is needed to understand and manage... A
useful model will be simple, but it must retain the essence of the situation to be managed
p.78 Planning is a continuing activity, not a one-time event.
p.81 what gets rewarded gets done.
p.85 We all want progress, but if you're on the wrong road, progress means doing an about-turn and
walking back to the right road; in that case, the man who turns back soonest is the most progressive.
- C.S. Lewis
p.89 A major cause of project failure is insufficient focus on product opportunities and inadequate attention
to resolving development risks during the study period.
p.219 The harder it is to plan, the more you need to.
p.279 Project visibility is how you and your team know what's really going on.
p.290 Visibility is only the beginning. The visibility system must lead to statusing and timely corrective
action.