I found Conquering Complexity provides an excellent framework and lays out a compelling business case for why and how you should focus on complexity.

 

This is the best guide out there in terms of a comprehensive approach to identify, quantify and attack complexity. The book is a very practical and pragmatic read with a wealth of real world examples and illustrations that reinforce concepts laid out in a logical sequence.

 

In researching a number of books though there are many that contain bits and pieces of concepts that relate to complexity, I have found that none of them tackle the concept of complexity as a discipline that must be mastered as Conquering Complexity does. I found it to be a refreshing, compelling book that you can follow step by step to create a complexity focus and agenda in your organization. There is tremendous power in purchasing the book for co-workers or Managers to help raise their complexity IQ and see what is possible. I continue to learn from the book as I refer back to it frequently. I would highly recommend it to anyone or any organization that is looking to continuously improve or to create greater value. I really found the sections on Product/Service proliferation to be right on, and a wealth of information. - Rodney