p.4 First, information is the key to transformation.
That does not necessarily mean more information, better statistics, bigger databases, or the World Wide Web, though
all of these may play a part. It means relevant, compelling, select, powerful, timely, accurate information
flowing in new ways... When its information flows are changed, any system will behave differently... it is
difficult to put forth new information in a system that is structured to hear only old information.
p.4-5 Visioning means imagining, at first generally and then with
increasing specificity, what you really want... Visioning means taking off the constraints of "feasibility," of disbelief
and past disappointments, and letting your mind dwell upon its most noble, uplifting, treasured dreams.
p.5 Vision without action is useless. But action without
vision is directionless and feeble. Vision is absolutely necessary to guide and motivate. More than that,
vision, when widely shared and kept in sight, does bring into being new systems.
p.7 Visioning, networking, and truth-telling are useless if
they do not inform action.
p.7-8 Whatever you do... Do it not as immutable policy, but
as experiment. Use your action, whatever it is, to learn.
p.8 The depths of human ignorance are much more profound than most of us
are willing to admit.
p.8 Learning means the willingness to go slowly, to try things
out, and to collect information about the effects of actions, including information that the action is not working.
One can't learn without making mistakes
p.9 Be patient with yourself and others as you and they confront the difficulty
of a changing world. Understand and empathize with inevitable resistance
