p.77 the key to the future lies in understanding the present.
p.112 No one, I think, will question that, whatever else we learn,
we learn what to expect; and that men differ from other animals partly in the variety and assurance of the expectations
that they learn to build.
p.113 the human mind has systematised its experience of the natural order
so as to guide its expectations with impressive scope and accuracy.
p.144 All major conflicts involve differences in the values which
different parties attach to different aspects of a situation common to them all, differences which often lead to
different definitions of the situation itself.
p.173 Tacit norms [JLJ - unwritten psychological rules
governing behavior in the process] are common. We tend to overlook them, because we are conditioned to ignore the
tacit [JLJ - difficult to articulate and express in words] aspects of our thinking, unless they
appear to be pathological.
p.178 Apart from constraints, the policy maker is also conscious
of pressures, identical in origin with the corresponding constraints. Dominant among these is the need to
preserve the stability of the system which it is his function to regulate
