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p.1 Is strategy generic enough that basic principles and methods
can be applied across a variety of industries, including one as complex as health care?
p.1 Today’s environment is becoming ever more complex. Complexity
sucks the predictability out of things. In a world with diminishing predictability, it becomes essential to push
up your level of preparedness. Because the challenges you’re likely to face are uncertain, it becomes
advantageous to engender a broad set of capabilities that are well-integrated.
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