p.1 This book is about the practice of communicating, and how we make sense
of it, while still in the process of communicating... Communication is the observable practice of a relationship
p.35 In generating theory and describing action, we are doing no more than
creating a story to make sense of our world (Rorty, 1980; Shotter, 1987)
p.130-131 I am drawing heavily on the writings of John Shotter (e.g., Shotter,
1997b) and Arlene Katz (Katz & Shotter, 1996, 1997) here, and I gratefully acknowledge their work... The first method
is to ask "What are we struck by?" Wittgenstein (1953, nos. 132, 144) tell us to "stop", "look", and "listen to this." Rather
than trying to think about what may be going on, we need to attend to what actually is going on and what
we are most struck by.
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