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Claudio Ciborra's Legacy in Information Systems Research

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Claudio Ciborra was one of the most innovative thinkers in the field of information systems. This book explains the intellectual contribution of Ciborra's work in a substantial introductory chapter, contains the most significant of his articles, and provides a sample of research that draws from his ideas.

p.184 Systems should facilitate rather than hinder the process of reinvention that any complex technological artifact undergoes when put to use.
 
p.184 systems should be designed as proactive, dynamic mirrors of human action... they should play the role of 'reflectors'
 
p.184 What we have been claiming so far is that current ways of looking at systems development fall short of understanding it as a phenomenon in the domain of action and change.

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